Privacy policy

Last Updated: May 2026

At BroBrick Construction Ltd, we are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit brobrick.net or engage our construction services.

1. Who We Are

BroBrick Construction Ltd is a company registered in England and Wales under company number 17095785, incorporated on 16 March 2026. Our registered office is at Stuart Court, Nether Street, London, England, N3 1JP.

For the purposes of UK data protection law, BroBrick Construction Ltd is the Data Controller of your personal data.

📧 info@brobrick.co.uk
📞 +44 7404 657108

2. What Data We Collect

We may collect the following personal data from you:

  • Identity Data — your full name

  • Contact Data — phone number, email address, property or site address

  • Project & Property Data — details of the construction work requested, site access arrangements, project scope and specifications

  • Communications Data — records of emails, calls, or messages you send to us

  • Technical Data — IP address, browser type, pages visited, and time spent on our website (collected via cookies)

  • Financial Data — payment details processed through our secure payment provider (we do not store card details ourselves)

We do not collect special category data (e.g., health, ethnicity) unless you voluntarily disclose it as directly relevant to site access or working conditions.

3. How We Collect Your Data

We collect your personal data through:

  • Quote request and contact forms on brobrick.net

  • Direct contact via phone, email, or messaging

  • Site visits and surveys arranged to assess project scope

  • Booking confirmations and written service agreements

  • Cookies and analytics tools when you browse our website

  • Third-party platforms (e.g., Google Business, review sites) where you may have engaged with us

4. How We Use Your Data

Purpose Legal Basis
To respond to your enquiry or quote request Legitimate interests / Pre-contractual steps
To schedule and carry out construction works Performance of a contract
To send project updates, confirmations, and invoices Performance of a contract
To process payments Performance of a contract
To comply with planning, building regulations, and legal obligations Legal obligation
To improve our website and services Legitimate interests
To send marketing communications (only with consent) Consent

5. Marketing Communications

We will only contact you with promotional content about our services if you have explicitly opted in. You can opt out at any time by:

  • Clicking unsubscribe in any marketing email

  • Emailing us at info@brobrick.co.uk

  • Calling us on +44 7404 657108

We do not sell or rent your contact information to any third party.

6. Who We Share Your Data With

We only share your data where strictly necessary, including with:

  • Specialist subcontractors — where a project requires additional trades (e.g., electricians, structural engineers), limited data (name, address, job details) may be shared

  • Suppliers and material providers — where delivery to your site is required

  • Payment processors — to handle transactions securely under their own privacy policies

  • Legal and regulatory authorities — where required by law (e.g., HMRC, local planning authorities, courts)

We never sell your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary:

  • Enquiry data (no project booked): up to 6 months

  • Customer project and contract records: up to 6 years (in line with UK contract law and HMRC requirements)

  • Planning and building regulation documentation: as required by law or local authority

  • Marketing consent records: until you withdraw consent

After these periods, your data is securely deleted or anonymised.

8. Cookies

Our website uses cookies to improve your experience and analyse traffic. The types we use include:

  • Essential cookies — required for the website to function

  • Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)

  • Preference cookies — remember your settings and choices

You can manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect website functionality.

9. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access — request a copy of the personal data we hold about you

  • Rectification — request correction of inaccurate or incomplete data

  • Erasure — request deletion of your data where applicable

  • Restrict processing — ask us to limit how we use your data

  • Data portability — receive your data in a structured, machine-readable format

  • Object — object to processing based on legitimate interests or for direct marketing

  • Withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at info@brobrick.co.uk. We will respond within 30 days.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure, password-protected systems and devices

  • Restricted access to personal data on a need-to-know basis

  • Use of GDPR-compliant third-party platforms

  • Secure email and file handling practices

In the event of a data breach posing risk to your rights, we will notify you and the ICO as required by law.

11. Third-Party Websites

Our website may link to third-party platforms (e.g., Google Maps, payment providers). This Privacy Policy applies only to brobrick.net. We are not responsible for the privacy practices of external sites and encourage you to read their policies separately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page will always indicate the most recent version. We recommend reviewing this page from time to time.

13. How to Complain

If you are unhappy with how we have handled your personal data, you can lodge a complaint with the Information Commissioner's Office (ICO):

🌐 www.ico.org.uk
📞 0303 123 1113

We would appreciate the opportunity to resolve your concerns directly first — please contact us at info@brobrick.co.uk.

14. Contact Us

BroBrick Construction Ltd
Stuart Court, Nether Street, London, England, N3 1JP
📞 +44 7404 657108
📧 info@brobrick.co.uk
🌐 brobrick.net